Sr. Solutions Architect

### About 6sense Our mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams, and people reach their full potential. ### About the Position The Post-Sales Solutions Architect at 6sense is a critical partner to our Strategic and Enterprise Customer Success Management teams, focused on supporting existing customers throughout their journey with us. This role blends deep technical acumen with strong customer engagement skills to lead architecture design, optimize platform adoption, and ensure our customers realize the full value of their investment. ### Key Responsibilities - Partner with Strategic and Enterprise CSMs to lead post-sale technical activities, including product enablement, demos, proof-of-value workshops, and advanced use case development. - Facilitate architecture design sessions and platform integration planning, aligning customer objectives to 6sense solutions. - Document business and technical requirements, and clearly communicate the business value of 6sense capabilities to technical and executive stakeholders. - Serve as a technical liaison between Customer Success, Product, and Delivery teams to ensure a seamless customer experience. - Lead solution design for multi-product implementations, systems integrations, and data architecture within existing customer environments. - Proactively identify technical optimization opportunities to improve customer outcomes and platform ROI. - Contribute feedback to product management and engineering teams, and help evolve internal tooling and processes for customer delivery. - Build reports and dashboards that help customers track progress, optimize performance, and make data-driven decisions. ### Requirements - 5+ years of experience in a customer-facing technical role, such as Solutions Architect, Technical Account Manager, or Pre/Post-Sales Engineer. - Deep technical expertise in solution architecture, data integration, and enterprise software. - Strong interpersonal and communication skills; able to build trust and articulate complex solutions to both technical and business audiences.