Senior Manager, Site Reliability Engineering

### About Ping Identity At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. ### Role Overview As a Senior Manager of Site Reliability Engineering (SRE) at Ping Identity, you will be involved in every facet of our on-demand SaaS services and will build, deploy, and maintain the infrastructure of one of the largest identity platforms in the world. You will manage a team of SREs that build automated infrastructure and deployments, ensuring operational excellence. ### Responsibilities - Provide leadership and mentorship to a team of 8-10 Site Reliability Engineers (SREs). - Define, measure, and report on key Service Level Objectives (SLOs) and Service Level Indicators (SLIs). - Collaborate effectively with other SRE, Security, and Development teams. - Drive the successful completion of large-scale projects, coordinating with multiple Development teams. - Conduct thorough capacity analysis and planning. - Analyze and resolve complex system behavior, performance, and application issues. ### Requirements - Minimum of six years of experience leading a software-focused Site Reliability Engineering (SRE) team. - Proven ability to drive strategic decisions regarding operational excellence. - Experience working within organizations operating on a global scale.