Job Description
### Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
### About the job
Join the team as Twilio’s next **Senior Manager, Platform Engineering - Secure Supply Chain**. This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company. The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio.
### Responsibilities
In this role, you’ll:
- Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms.
- Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization.
- Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide.
- Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity.
- Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities.
- Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence.
- Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio.
- Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery.
- Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders.