Product Data Analyst

### Our Mission At Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our FDA-clear digital therapeutics—SleepioRx for insomnia and DaylightRx for anxiety—guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere. ### Our Vision Over the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments. Big Health is positioned to take the lead in this transformation. ### Join Us We're seeking a **Product Data Analyst** contractor to drive data-informed product decisions by improving our data democratization, analyzing data, generating insights, and generating reports. You'll partner closely with product, growth, enrollment marketing, and client implementation teams to understand user behavior, measure product performance, and identify opportunities for growth and improvement. ### Key Responsibilities - Use SQL to query data in Snowflake. - Update Snowflake data models, consistent with current data architecture. - Use LookML to add new dimensions, measures, table calculations, and explores to Looker. - Create dashboards in Looker and Post Hog to support growth, enrollment marketing, client implementation, product initiatives, and/or company OKRs. - Conduct deep-dive analyses using data from Snowflake and Looker to understand user behavior patterns, identify friction points in the user journey, and uncover opportunities for product enhancement. - Present the results of analyses to a cross-functional audience, translating complex data findings into actionable recommendations. - Build externally-facing reports that provide stakeholders with clear visibility into user engagement, feature adoption, clinical outcomes, and recommendations for optimal product use. - Provide data to help justify and inform decision-making around A/B tests and experiments to validate product hypotheses and measure the impact of new features or changes. - Use DBT to build data models and add new data sources to Snowflake. - Assist with updating data dictionary and ERD. - Communicate proactively.