Job Description
Bloomreach is building the world's premier agentic platform for personalization. We're revolutionizing how businesses connect with their customers by building and deploying AI agents to personalize the entire customer journey. Our goal is to make autonomous search mainstream, creating a more intuitive and conversational product discovery experience for customers while enhancing profitability for businesses.
We're making conversational shopping a reality, providing tailored guidance and product expertise on demand at every touchpoint in the customer journey. Our vision for autonomous marketing aims to streamline workflows, allowing marketers to focus on creative, strategic, and customer-first work.
All of this is powered by our Loomi AI engine, ensuring that personalization is not only autonomous but also consistent across various sectors, including retail, financial services, hospitality, and gaming. We currently support over 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Our India team serves as a critical product development and innovation hub, responsible for key products and technology initiatives. Notable projects include:
- **Bloomreach Product Search**: An industry-leading eCommerce domain search engine with self-learning capabilities and advanced personalization features.
- **Bloomreach Recommendations and Pathways**: A system that intelligently selects products for individual customers using scalable recommendation algorithms.
- A distributed and highly scalable content indexing system that serves some of the largest eCommerce retailers worldwide.
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