Job Description
### Overview
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers.
### Job Function
As a Software Engineer, you will be a core contributor to Verint's QM and PM engineering team. You will design and build full-stack features end-to-end, write high-quality automated tests, support production systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers. This role is for engineers who take pride in their craft, are eager to grow through challenging problems, and want their work to have a visible impact on enterprise customers worldwide.
### Principal Duties and Essential Responsibilities
- **Full-Stack Development**: Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontend applications.
- **Quality Assurance and Testing**: Write comprehensive unit, integration, and end-to-end automated tests using JUnit, Jest, Playwright, and Cucumber (BDD).
- **Production Support and Maintenance**: Triage, prioritize, and resolve bugs, regression issues, and customer-reported problems within agreed SLA windows.
You will be surrounded by experienced engineers who are invested in your growth, working in a modern Agile environment on software that matters.