Automation Solutions Architect, Scaled Operations AI Accelerator Team

### Job Overview The Scaled Operations organization at Meta is seeking a highly skilled **Automation Solutions Architect** to join the **Scaled Operations AI Accelerator Team**. This entrepreneurial team focuses on designing, developing, and deploying AI-powered automation solutions to transform operational processes at scale. ### Responsibilities - Analyze, map, and redesign internal operational workflows to identify pain points and opportunities for AI-driven automation. - Collaborate with process owners and cross-functional teams to optimize processes and ensure successful automation outcomes. - Architect end-to-end automation solutions, ensuring technical scalability, robustness, and compliance with Meta standards. - Manage complex projects, including requirements gathering, timeline management, and deliverable oversight. - Champion effective change management, developing and executing strategies to support employees and teams through transitions resulting from automation. - Drive cross-functional engagement with product managers, engineers, business stakeholders, and external partners to deliver impactful solutions. - Communicate technical concepts and project status clearly to both technical and non-technical audiences. - Stay current with AI/ML advancements and experiment with new tools and approaches to foster innovation and continuous improvement. - Develop playbooks, reusable templates, and best practices to scale successful automations across Scaled Operations. - Manage contract worker or vendor relationships to support technical design development and implementation. - Track, analyze, and report on key metrics and business impact of automation initiatives. ### Qualifications - Bachelor's degree in a directly related field, or equivalent practical experience. - 8+ years of experience in systems architecture and solution design. - 6+ years of experience in process analysis or business operations. - Proven experience with AI/ML or automation projects, including end-to-end solution delivery. - Expertise in API integration and automation frameworks. - Demonstrated ability to deliver technical documentation and communicate technical requirements. - Demonstrated skills in program management, including managing complex projects and cross-functional deliverables. - Experience supporting change management and stakeholder engagement. - Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact. - Experience adhering to and implementing responsible, ethical AI practices. - Demonstrated ongoing AI skill development.